Our Commitment to GDPR

Quiet Credence is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we comply with these regulations and your rights as a data subject.

Data Controller

Quiet Credence is the data controller responsible for your personal data. Our contact details are:

Email: [email protected]
Address: Unit 7, Greenfield Estate, Meadow Lane, Wiltshire, SN14 8PQ, United Kingdom

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Your Rights Under GDPR

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as while we verify the accuracy of disputed data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you. We do not engage in automated decision-making.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you if this is necessary.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Children's Data

Our services are not directed at children under 18. We do not knowingly collect or process data from children. If we become aware that we have collected data from a child, we will delete it promptly.

Complaints

If you believe we have not complied with GDPR or UK data protection law, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
United Kingdom
Tel: 0303 123 1113
Website: www.ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

If you have questions about our GDPR compliance or wish to exercise your rights, please contact us at [email protected].