Terms of Use

Agreement to Terms

By accessing or using the Quiet Credence website (quiet-credence.com) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

Quiet Credence provides professional garden care services throughout the United Kingdom, including but not limited to:

• Seasonal garden maintenance
• Garden design and redesign
• Lawn restoration and care
• Hedge sculpting and trimming
• Seasonal planting services
• Pest and disease management

Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Collect or harvest personal information from other users
• Use automated systems or software to extract data from our website
• Interfere with or disrupt the website or servers

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Quiet Credence or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Booking and Service Terms

Consultations

Initial consultations are provided free of charge. During consultations, we assess your property and discuss service requirements. Consultations do not constitute a binding service agreement.

Service Agreements

Formal service agreements will be provided in writing following consultation. Services are subject to:

• Availability and scheduling
• Weather conditions and seasonal factors
• Site accessibility and safety requirements
• Payment of agreed fees

Pricing

Prices displayed on our website are indicative and may vary based on specific site requirements, accessibility, and current conditions. Final pricing will be confirmed in your service agreement. All prices are in British Pounds (GBP) and include VAT where applicable.

Payment Terms

Payment terms will be specified in your service agreement. Generally:

• One-time services: Payment due upon completion or as agreed
• Ongoing maintenance: Monthly billing in advance
• Major projects: Deposit required with staged payments

Cancellation and Rescheduling

Scheduled visits may be cancelled or rescheduled with at least 48 hours notice without penalty. Late cancellations may incur fees as specified in your service agreement. We reserve the right to reschedule due to weather conditions or operational requirements.

Liability and Disclaimers

Service Warranty

We warrant that our services will be performed with reasonable care and skill in accordance with industry standards. If you are not satisfied with our work, we will return to address concerns at no additional cost, provided you notify us within 7 days.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for plant health issues resulting from factors beyond our control (extreme weather, disease, pests, soil conditions)
• Our liability for any service is limited to the fees paid for that specific service
• We are not liable for consequential, indirect, or special damages
• Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or other matters where liability cannot be legally limited

Website Disclaimer

Our website is provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, secure, or error-free. Information on the website is for general guidance only and should not be relied upon as professional advice for specific situations.

Site Access and Property

By engaging our services, you grant us:

• Access to your property during agreed service times
• Permission to bring necessary equipment and materials onto your property
• Access to water and electricity where required for service provision

You are responsible for:

• Ensuring safe access to work areas
• Identifying and marking underground utilities or hazards
• Securing pets during our visits
• Removing fragile items from work areas

Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy and GDPR compliance information. Please review these documents to understand how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Indemnification

You agree to indemnify and hold harmless Quiet Credence, its employees, and contractors from any claims, damages, or expenses arising from your breach of these Terms of Use or your use of our services in violation of any applicable laws.

Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to extreme weather, natural disasters, labor disputes, or government actions.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services after changes are posted constitutes acceptance of the modified terms.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service agreement, constitute the entire agreement between you and Quiet Credence regarding the use of our website and services.

Contact Information

If you have questions about these Terms of Use, please contact us:

Email: [email protected]
Address: Unit 7, Greenfield Estate, Meadow Lane, Wiltshire, SN14 8PQ, United Kingdom
Working Hours: Monday-Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 4:00 PM